As the Associate Dean of Libraries and the campus Chief Academic Technology Officer at the University of Oregon, Helen provides leadership in the planning, programming, budgeting, human resource development, and assessment for the Libraries’ technology services, digital scholarship services. Helen plays a critical campus leadership role in academic technology strategy, setting direction and supporting enterprise academic technologies and teaching excellence. She sets direction for academic technology strategy, provides educational technology support, LMS administration, learning space design and engineering services, classroom technology support, broadcast video and streaming production services, library technology services, and digital scholarship support. Together with Library and campus partners, her team actively engages with UO faculty, administrators, staff, and the broader professional and higher education community to explore, develop, deploy, and support new applications of technology for teaching, learning, and research.
Prior to joining the University of Oregon Libraries, Helen worked at UO Information Services, Columbia University in the City of New York, UCLA, and California Polytechnic San Luis Obispo. She has managed help desk services, campus software site licensing, instructional labs, directed web strategy and development; and spearheaded the creation of the I2 faculty R&D lab and Learning Commons.
With Helen's leadership, the University of Oregon has helped bring active teaching and learning classrooms to campus and to the general pool, launch Qualtrics, blogs, VeriCite, and Digital Scholarship Center faculty grants. She has built AV design and engineering and classroom support, educational technology, digital scholarship, labs, and programming support teams, implemented standard and premium classroom refresh cycles, helped establish sustainable refresh budget and processes, launched the Digital Research, Education, And Media (DREAM) Lab, and supported 25,000 students and 4,000 through a highly successful migration to our current learning management system, Canvas. Partnering with the Office of the Provost and Academic Affairs, the Teaching Engagement Program, and Yamada Language Center, she also sponsored and co-hosted the Working Group for Active Teaching and Learning, and later helped merge this faculty learning community with the Mobile Science Institutes and the Communities for Advancing the Impact of Teaching (CAITs) to form the Provost's Teaching Academy.
Campus Service and Professional Development
A founding member of the Provost's Teaching Academy and member of the board, she also co-hosts the Provost’s Teaching Academy annual Summer Teaching Institute along with the Office of the Provost, the Science Literacy Program, and the Division of Undergraduate Studies. Service to the University also includes the Faculty Advisory Committee, the Committee on Academic Infrastructure, the Student Success Advisory Council, IT Steering Committee, and strategic planning committees. Helen is a National Academies Education Fellow and continues to participate in strategic planning with the Mobile Science Institute. Helen chairs the newly formed Academic Technology Advisory Group.
An active member of EDUCAUSE, she has served as a faculty member on the EDUCAUSE Institute Management Program, a Council Member of the Senior Directors Seminar, and currently serves on the advisory board for Leading Academic Transformation. Helen is also a fellow of the CLIR/EDUCAUSE Leading Change Institute, an alumna of the Harvard Institute for Management and Leadership in Education, an American Library Association (ALA) Spectrum Scholar, and a Association of Research Libraries (ARL) Kaleidoscope Scholar, and a recipient of the EDUCAUSE/CLIR Patricia Battin scholarship. She also served as an advisor to the Center for Higher Education Chief Information Officer Studies (CHECS) Board.