Policies & FAQs
Booking: Please request our services in a timely manner.
Surchages for rush work may apply if services are requested after the times indicated below (does not apply to news feeds).
- Video Recording: On-Campus = at least 7 calendar days before event and Off-Campus = at least 14 calendar days before event.
- Live Streaming: On-Campus = at least 7 calendar days before event and Off-Campus = at least 14 calendar days before event.
- Video Conferencing: at least 7 calendar days before event.
- Overflow/signal routing: at least 7 calendar days before event.
Fees & Charges: Please review our current Rate & Fee Schedule
- If additional vendors or resources are necessary, cost + 25% is passed to the client.
- Rush fees: 100% surcharge.
- Weekend/holiday/rush work subject to scheduling availability and are billed at time and a half of the prevailing rate.
- Standby is charged at the prevailing rate.
- On-call hours are charged at 1/6 of the prevailing rate, in whole hour increments. Once work begins from on-call, prevailing regular or overtime/weekend/holiday rates apply.
- The UO reserves the right to refuse services.
CRN Course Fee Waivers:
- To the extent possible, fees for video conferencing and video recordings are waived for CRN courses.
- Our team has limited resources so please plan ahead and request are services early.
- The CMET front desk as cameras, tripods, microphones, and webcams available for checkout; please contact them if you are interested in recording or conducting a web conferencing for your course or event.
- We cannot accomodate student requests for classroom recordings; for student accomodations, please contact the UO Accessibility Education Center.
How does the video production process work?
Do I need to coordinate with anyone else on campus?
Where should I schedule my event or recording?
Do you have camera-friendly clothing tips?
What is required for Web Conferencing (BlueJeans, Skype, etc.)?
The process may vary depending on the type of video production you're imagining but all productions follow roughly the same steps:
- Designing the production: In this phase the client along with the CMET video team, identifies the parameters of the production. The more obvious details are when and where but this also involves determing the format of the presentation or event. It's important for your video production team to know the "run of show" as well as the content that is to be shared, if any. Will there be audience question and answer at any point? How many people are presenting? Are they presenting Powerpoint, video, audio, etc.?
- Estimate: At this stage the video production team is confident enough in the basic details that we can provide you with an estimate of the cost of your production.
- Pre-production: This is preparation leading up to the production. It includes activites such as pre-production meetings, getting presenter/talent release forms signed and passing along camera-friendly clothing tips, exchanging day of production contact lists.
- Production: The day or days of production.
- Post-production: All the magic that happens once the recording is complete. This includes video and audio editing, insertion of title graphics, posting the final version of the video to the UO Media Channel, and delievering a copy of the video to the client.
If you're planning on recording a live event or presentation, it is important to understand that the CMET video team does not provide the microphones or audio mixing in the room for your event. UO Event Services, however, provides this service and others, including event management and coordination. Be sure to schedule an audio operator with Event Services for your live event.
The location varies depending on your needs but many clients look to schedule presentations and lectures in large campus classrooms. Several of these classrooms are already outfitted with an in-room video production system. We like using these rooms because it helps ensure reliability and quality and keeps costs down for our clients. These spaces include:
- Columbia 150
- Ford Alumni Center Ballroom
- Global Scholars Hall 123
- Knight Library 36 (aka Studio A)
- Lawrence 115 and 177
- Lillis 182 and 282
- Straub 156
- Don't wear solid white
- Don't wear clothing with small repeating patterns or stripes
- Wear an outfit with moderate color contrast
- Keep necklace and earring sizes to a minimum to avoid introducing unwanted audio.
- Desktop or Laptop Computer
- Speaker or Headphones
- Ethernet (wired) internet connection - STRONGLY RECOMMENDED