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Blackboard News

News about the UO's Blackboard course information system from the UO Libraries

Database maintenance Oct 28 5am-7am downtime from 5:30-6:30

October 17th, 2014 by Tim Boshart

IS will be installing some critical database patches on October 28 during the 5am-7am maintenance period. There will be downtime from 5:30am until 6:30am.

Data center maintenance Tuesday Oct. 14 4am-7am no down time expected

September 30th, 2014 by Tim Boshart

On Tuesday October 14th from 4am until 7am PDT IS will be upgrading the load balancers that are used by the campus web services including Blackboard. No downtime is expected but there may be short periods of slowness.

If you experience any problems during this time, please wait a minute or so and try again.

Two NEW important tools for instructors!

September 29th, 2014 by Nargas Oskui

Welcome back for Fall!  


We have new options; one is to make multiple courses available in one fell swoop and the other is the full student preview feature.








Qwickly has a number of demo videos that demonstrate how to make announcements which show up in multiple courses!  http://www.goqwickly.com/  ;    http://www.goqwickly.com/demos/


Student preview lets you view the course exactly as a student would and record activity while testing certain features!


4 Great Upcoming Blackboard Workshops!

September 16th, 2014 by Nargas Oskui

These instructional workshops will help you excel at online course setup.

Sign-up now!


Check this list of presentations out:

Update-Maintenance complete: Blackboard maintenance Sept 19, 8am-noon no down time

September 16th, 2014 by Tim Boshart

Update: the maintenance is complete. There was no down time.

Blackboard will be undergoing maintenance on Friday September 19, 2014 from 8am until noon PDT. There will be no downtime.

During this time a patch will be installed to prevent intermittent 508 http errors along with updates to the Software Updates, SafeAssign, Partner Cloud,  Assessment and Content Editor building blocks.

Data Center maintenance work Aug 28, 5am-7am no down time expected

August 26th, 2014 by Tim Boshart

Information Services will be doing some maintenance on the virtual machines and storage infrastructure on Thursday, August 28 from 5am PDT until 7am PDT. No downtime is expected at this time.

Maintenance complete

August 23rd, 2014 by Tim Boshart

The maintenance is now complete. We are now running the April 2014 release of Blackboard.

For a list of new and updated features please see this blog post.

SafeAssign Maintenance Aug 26 11pm until Aug 27 3am

August 20th, 2014 by Tim Boshart

SafeAssign will be unavailable during maintenance from 11pm PDT August 26 until 3am PDT August 27. The rest of Blackboard will be unaffected by this maintenance and will remain available.

The bulletin from Blackboard follows:

SafeAssign Maintenance with Service Outage, August 27, 2014

Product: Blackboard Learn

Bulletin/Advisory Information:

The SafeAssign central services will undergo maintenance that requires a service outage on Wednesday, August 27, 2014 between 2am – 6am US Eastern (GMT -4).  SafeAssign functionality will not be available and an error will be displayed to the user.  Papers will not be processed and reports will be delayed until after the maintenance has completed.

Please contact Blackboard Client Support if you have any questions.

SafeAssign Maintenance Wed Aug 13 11pm-Thur Aug 14 5:30am

August 5th, 2014 by Tim Boshart

SafeAssign will be unavailable from Wednesday August 14 starting at 11:00pm PDT until 5:30am PDT Thursday August 14. During this time students will not be able to submit SafeAssignments and instructors will not be able to view origionality reports. The rest of the Blackboard services will still be available during this time.

The maintenance bulletin follows:

The SafeAssign service will be unavailable on Thursday August 14, 2014 from 2:00 AM US Eastern (GMT-4) until 8:30 AM US Eastern (GMT-4). SafeAssign is being taken offline for a database upgrade. Upon completion of this upgrade, this bulletin will be updated.

During this outage SafeAssign functionality will not be available. End-users will not be able to submit papers through SafeAssign during the planned downtime and will receive an error message if they attempt to do so.  Use of SafeAssign can continue as normal after the planned downtime is complete.
Please contact Blackboard Learn Client Support if you have any questions.

Changes to withdrawn student display

August 1st, 2014 by Nargas Oskui

Originally if a student withdraws from a class, the Blackboard system removes their records/hides them, without notice to the faculty.  Faculty are entitled to retain/have access to the records of ALL students in their classes via the course sites, and in fact are required to retain these records per the Records Retention Policy, regardless of if the student withdrew or not.  Faculty are also required to report last date of attendance/participation for students who withdraw, and need access to all the course site information in their Bb course sites.

Many faculty would like the option of grade averages to represent all the students who took a test including those who withdrew.

On behalf of the faculty, and with full endorsement from the Director and Associate Director of Financial Aid and Scholarships the changes have been made to the Blackboard data protocols so that:

  1. those records of students who withdraw are preserved and remain accessible to the faculty teaching their courses;
  2. the students no longer have access to the site once they have withdrawn as occurs now;
  3. the faculty members should be able to see which students have withdrawn in certain areas of the course.

Under the new changes, when a student withdraws from a course instead of being removed from the course as before, they are instead marked as being “Unavailable” in the course.
They will still be seen in the course roster that the instructor can view in “Users and Groups”->”Users” where they will be list under the “Available” column as “No”.

In addition as users are marked as being “Unavailable” they will be marked to not show in the grade center.
If an instructor needs to view information for a withdrawn student in the Grade Center, they can unhide them by going to the Grade Center, then “Manage”->”Row Visibility”, check the box by the student that they want to view again and then click on “Show Rows”.

If they want to make all withdrawn students visible they can click on the box by “Last Name” to select all of the rows and then click on “Show Rows” to make all students visible in the Grade Center. The rows for withdrawn students will be automatically hidden again when Blackboard is updated from Banner twice a day.  If there is a preference for the hidden students selected by faculty to be visible in the Grade Center, please let us know.