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Blackboard News

News about the UO's Blackboard course information system from the UO Libraries


Most campus web services including Blackboard unavailable 11:30pm June 18-2:45 am June 19, 2014

June 19th, 2014 by Tim Boshart

Blackboard and other campus web services were unavailable between 11:30pm June 18-2:45am on June 19, 2014. For more information please see the Service Status Page.

Blackboard is now back online.

Update: Maintenance completed: Blackboard maintenance June 19 8am-noon – no down time expected

June 13th, 2014 by Tim Boshart

Update: The maintenance has been completed. There was no downtime during this maintenance.

There will be some maintenance on the Blackboard system on June 19 from 8am until noon. No downtime is expected during this time.

There will be some minor configuration changes made during this time along with some updates to some of the building blocks including updates to the Mobile Web services building blocks along with the YouTube mashup and assignment building blocks that contain various bug fixes.

Blackboard and other campus web services unavailable between 12:00pm-12:40pm 5-28-2014

May 28th, 2014 by Tim Boshart

Blackboard and other campus web services were unavailable between 12:00pm-12:40pm on May 28, 2014. For more information please see the Service Status Page.

Blackboard down for IS infrastructure maintenance June 20 7pm-June 21 7am

May 27th, 2014 by Tim Boshart

Many key UO online services including Blackboard will be down between 7:00pm PDT Friday, June 20 until 7:00am Saturday, June 21 PDT so that Information Services can upgrade equipment vital to offering services.

For more information please see the following web page:

https://it.uoregon.edu/node/4201

Update: Maintenance complete – Blackboard Maintenance Saturday, May 24 8:00am-10:00am no downtime expected.

May 20th, 2014 by Tim Boshart

Update: The maintenance has been completed.

There will be a short maintenance period this Saturday May 24 from 8am-10am. There will be no downtime during this period.

During this time there will be three updates installed. The first is a fix in the Assessment feature that will fix a problem with the multiple blanks question type when “Exact Match” is used. The second is an update to the Retention Center to prevent some blocking locks in the database. The final is a fix to SafeAssign to allow the originality reports to open in a full window.

Update: Maintenance complete – Minor Blackboar Maintenance Sat. May 17, 8am-10pm. No down time expected.

May 13th, 2014 by Tim Boshart

Update: The maintenance has been completed.

There will be some minor maintenance on Blackboard on Saturday May 17 from 8am to 10pm. During this time a patch will be installed that will allow instructors using Firefox 29 and Chrome 34 to import test questions into a question pool.

No downtime is expected for this update.

SafeAssign maintenance Sat Apr 26, 7am-9am PDT

April 15th, 2014 by Tim Boshart

SafeAssign will be undergoing maintenance on Saturday April 26, 2014 from 7am-9am PDT. During the first half hour students will not be able to upload SafeAssignments. After 7:30am they will be able to upload assignments but originality reports for them won’t be generated for them until after the maintenance is complete. After the maintenance the Originality Report will have a new look:

New Origionality Report

Click here for the release notes for SafeAssign.

The original Bulletin follows:

Bulletin/Advisory Information:

The SafeAssign central services will undergo maintenance that requires a service outage on Saturday, April 26, 2014 10am – 12pm US Eastern (GMT -4).  For the first half hour, SafeAssign functionality will not be available and an error will be displayed to the user.  For the remainder of the maintenance window, papers will not be processed. Papers submitted during this maintenance window will be queued, and reports will be delayed until after the maintenance has completed.

Immediately after this deployment has completed, users will experience a new look and feel on their originality reports.  Please refer to the Release Notes for more detailed information about this deployment on April 26th, 2014.

Phishing messages posing as Blackboard Notifications

April 7th, 2014 by Tim Boshart

When internet fraudsters impersonate a business to trick you into giving out your personal information, it’s called phishing. Don’t reply to email, text, or pop-up messages that ask for your personal or financial information. Don’t click on links within them either—even if the message seems to be from an organization you trust. Delete the email immediately. Some students have received phishing emails that look like they came from Blackboard. Login to Blackboard and go to that class page, which is the safest way to see new content.

Phishing scams use fraudulent emails to get users to reveal confidential information. Such emails usually look like they come from a legitimate organization such as Blackboard but contain links to illegitimate sites. Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked — these are emails sent directly from a spammer to emails it may have harvested by spidering the institution’s websites for email addresses. More information on Phishing scams can be found on the Information Security website at: http://security.uoregon.edu/node/37.html

Below are sample emails:

Example 1: “Blackboard Article Alert”

Purported Sender School Articles <articles@www.blackboard.org>
Spoofed Origin Email School Articles <articles@www.blackboard.org>
Email Subject Blackboard Article Alert
Content Hello,Your school has uploaded an article with your information tagged in the content.Please sign in immediately to review your information.Click here to sign in and review the article now

Comment/Notifications of articles that are published will be delivered to you.

Black board Articles.

 

Example 2: “New Course Information”

Purported Sender Blackboard Learn <notifications@blackboard.com>
Spoofed Origin Email Blackboard Learn <notifications@blackboard.com>
Email Subject New Course Information
Content Good Morning,An important course form has been posted to you through the Blackboard Learning System.Please sign in immediately to view the form.Click here to sign in <–Link to malicious websiteThank you,Blackboard Learn.

 

Example 3: “Blackboard Learn: Important New Course”

Purported Sender Blackboard Learn <email@blackboard.com>
Spoofed Origin Email Blackboard Learn <email@blackboard.com>
Email Subject Blackboard Learn : Important new course
Content Dear Staffs/StudentsAccess to e-mail is about to expire,
We recommend that you upgrade your account to avoid the suspension.Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.Click here to sign in to the Blackboard System <–Link to malicious websiteThank You.
© 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.

 

Example 4: “Notice: Important New Courses Alert.”

Purported Sender Blackboard Learn <email@blackboard.com>
Spoofed Origin Email Blackboard Learn <email@blackboard.com>
Email Subject Blackboard Learn : Important new course
Content Dear MemberAccess to e-mail is about to expire,
We recommend that you upgrade your account to avoid the suspension.Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.Click here to sign in to the Blackboard System <–Link to malicious websiteThank You.
© 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.

Maintenance complete

March 27th, 2014 by Tim Boshart

The maintenance on the Blackboard servers is now complete. During the maintenance Cumulative Patch 3 was installed along with some updated building blocks. One of these updates was to fix most of the paste from Word/Office into Blackboard.

There was no downtime during this maintenance.

Blackboard Maintenance March 27, no downtime expected

March 21st, 2014 by Tim Boshart

There will be some Blackboard maintenance on March 27 from 8am until 12pm. During this time some patches will be installed. There will be no user interface changes and no downtime is expected although there may be some system slowness during the maintenance.