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Blackboard News

News about the UO’s Blackboard course information system from the UO Libraries


Blackboard and latest java version

January 24th, 2014 by Tim Boshart

Recently Oracle released a new version of java that contains some changes to how security works. There are only two areas in Blackboard that are affected by this, the Collaborate tools that include the chat and virtual classroom and the multiple file upload tool. The Collaborate tools have now been updated to work with the latest version of Java and a patch to fix the multiple file upload should be released early next week.

If you have already updated your java to the latest version you can use the single file upload instead of the multiple file upload tool or you can modify your Java Console settings and set the “Security” setting to “Medium” and then clear your browser cache.

Maintenance complete

December 19th, 2013 by Tim Boshart

The maintenance is complete and Blackboard is now fully available again. We are now running Blackboard 9.1 SP14.

SafeAssign Maintenance with Service Outage – 11 pm Thurs Dec 26 -11am Fri Dec 27

December 18th, 2013 by Tim Boshart

The SafeAssign service will be unavailable due to maintenance starting at 11pm Pacific Time on Thursday December 26 until 11am Pacific Time on Friday December 27. During this time instructors will not be able to create or modify SafeAssignments or view submissions and students will not be able to submit assignments.

The rest of the Blackboard system will not be affected by this maintenance.

The bulletin from Blackboard follows:

The SafeAssign central services will undergo maintenance that requires a service outage on Friday, December 27, 2013 2am – 2pm US Eastern (GMT -5).  During this time, SafeAssign functionality will not be available and an error will be displayed to the user.

The SafeAssign services and databases are being moved within the Managed Hosting infrastructure to a new environment and therefore require a full shutdown in order to prevent data corruption.  This support bulletin will be updated when the maintenance is complete.

We apologize for the inconvenience.  Please contact Blackboard Client Support if you have any questions

Blackboard Maintenance December 19, 2013 (After Law school exams)

December 12th, 2013 by Tim Boshart

On December 19, 2013 Blackboard will be down for maintenance from 8:00am-6:00pm. During this time the software will be updated to version 9.1 SP14. Most of the changes in this version are internal changes not visible to the end user with the following important exceptions:

For students the default view for “My Grades” is changed so the grades are sorted by class. Instructor feedback will also be shown along with your grades. For more information see: https://help.blackboard.com/en-us/Learn/9.1_SP_14_and_SP_15/Student/010_Whats_New/000_SP_14_New_Features/My_Grades_Update

For instructors there are some changes in the Grade Center. Grading schemas can now be set higher than 100%, the points possible on tests can manually overridden, and for tests and quizzes with multiple attempts you can change how the attempts are scored when you deploy the test instead of having to go to the grade center to make the change. For more information see: https://help.blackboard.com/en-us/Learn/9.1_SP_14_and_SP_15/Instructor/010_Whats_New/000_SP_14_New_Features/Grade_Center_Improvements

Maintenance complete

November 23rd, 2013 by Tim Boshart

The maintenance has been completed.

Short Blackboard maintenance Sat Nov 23 8am-10am – no down time expected

November 19th, 2013 by Tim Boshart

There will be a short maintenance time this Saturday from 8am until 10am. No downtime is expected.

During this time several building blocks will be updated to install various bug fixes, including:

  • Assessment
  • Content Editor
  • Grading
  • Item Analysis
  • My Grades
  • Blackboard Mobile Learn

 

Slow connections from off campus

November 9th, 2013 by Tim Boshart

There appears to be a problem with off campus users using Comcast when connecting with Blackboard and other on campus systems. Network Services has been notified of the problem.

On campus users and off campus users with other ISPs are not affected by this problem.

Phishing messages posing as Blackboard Notifications

November 7th, 2013 by Nargas Oskui

When internet fraudsters impersonate a business to trick you into giving out your personal information, it’s called phishing. Don’t reply to email, text, or pop-up messages that ask for your personal or financial information. Don’t click on links within them either—even if the message seems to be from an organization you trust. Delete the email immediately. Some students have received phishing emails that look like they came from Blackboard. Login to Blackboard and go to that class page, which is the safest way to see new content.

Phishing scams use fraudulent emails to get users to reveal confidential information. Such emails usually look like they come from a legitimate organization such as Blackboard but contain links to illegitimate sites. Blackboard has become aware of a mass phishing scam targeting customers using Blackboard Learn. To be clear, Blackboard Learn has not been hacked — these are emails sent directly from a spammer to emails it may have harvested by spidering the institution’s websites for email addresses.

Below are sample emails:

Example 1: “New Course Information”

Purported Sender Blackboard Learn <notifications@blackboard.com>
Spoofed Origin Email Blackboard Learn <notifications@blackboard.com>
Email Subject New Course Information
Content Good Morning,An important course form has been posted to you through the Blackboard Learning System.Please sign in immediately to view the form.

Click here to sign in <–Link to malicious website

Thank you,

Blackboard Learn.

 

Example 2: “Blackboard Learn: Important New Course”

Purported Sender Blackboard Learn <email@blackboard.com>
Spoofed Origin Email Blackboard Learn <email@blackboard.com>
Email Subject Blackboard Learn : Important new course
Content Dear Staffs/StudentsAccess to e-mail is about to expire,
We recommend that you upgrade your account to avoid the suspension.Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.

Click here to sign in to the Blackboard System <–Link to malicious website

Thank You.
© 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.

 

Example 3: “Notice: Important New Courses Alert.”

Purported Sender Blackboard Learn <email@blackboard.com>
Spoofed Origin Email Blackboard Learn <email@blackboard.com>
Email Subject Blackboard Learn : Important new course
Content Dear MemberAccess to e-mail is about to expire,
We recommend that you upgrade your account to avoid the suspension.Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.

Click here to sign in to the Blackboard System <–Link to malicious website

Thank You.
© 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.

Short Blackboard maintenance Sat Nov 9 8am-noon

October 31st, 2013 by Tim Boshart

There will be a short maintenance period on Saturday Nov. 9 from 8am until noon at the latest. During this time Cumulative Patch 7 will be installed that resolves an important file upload issue when a student uploads a large file to and assignment along with several other important fixes.

Every effort will be made to keep the actual down time as short as possible.

Erroneous email error message

October 16th, 2013 by Nargas Oskui

When sending email to a few hundred users you may receive an error message. However the emails do go through.

You can also make a Blackboard announcement which will send out an email in addition to making an announcement post that is in the course to refer back to.

A report has been filed with Blackboard.