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Blackboard maintenance over Winter Break (Dec 29 8am-4pm, Dec 30 5am-7am)

Thursday, December 11th, 2014

There will be two difference maintenance periods over Winter Break where Blackboard will be unavailable. The first will be on Monday December 29 from 8am PST until no later than 4pm PST. During this time Blackboard will be upgraded to the October 2014 release. This is a maintenance release and there are no major user-visible changes to users.

The second maintenance time will be on Tuesday December 30 from 5am PST until 7am PST. During this time the database will be upgraded.

Campus Service Outage: Services Restored

Thursday, December 4th, 2014

On Wednesday, 12/3/14, around 9:15PM, there was a broad service outage to a wide range of UO websites and services, including email, the UO homepage (www.uoregon.edu), Blackboard (blackboard.uoregon.edu), Banner, UO Drupal hosting, and others. Services were restored at approximately 10:15 pm on Wednesday, 12/3/14.

Blackboard-specific questions should be directed to

UO Libraries Blackboard Support Team
541-346-1942
blackboard@ithelp.uoregon.edu

For any other questions, please contact the Technology Service Desk:

UO Technology Service Desk
Information Services
541-346-HELP
techdesk@uoregon.edu
facebook.com/UOTechDesk | twitter.com/UOTechDesk

Database maintenance Nov 25, 5am-7am

Tuesday, November 18th, 2014

There will be database maintenance on November 25 during the weekly maintenance period of 5am-7am PST to prepare for a database upgrade that will take place over winter break. During this time there may be a few brief outages.

“Blackboard Learn Access” phishing warning

Wednesday, November 12th, 2014
Messages from Access Service Manager with the subject, “Blackboard Learn Access” are fake. Do not click on the link in the message.
If you received the message and clicked on the link, change your Duck ID password immediately and contact security@uoregon.edu.

Mobile Learn maintenence complete. 11/8/14. 8:39 am PST

Saturday, November 8th, 2014

Bb Mobile Learn is available and has been updated. The maintenance work on Bb is complete this morning as of 8:39 am PST. 

During the planned maintenance window, Mobile Learn was unavailable briefly while the building block was updated. The rest of Blackboard remained operational throughout the maintenance period.

System Maintenance: Sun 11/9 5am – 7am PST

Saturday, November 8th, 2014

A campus-wide system maintenance period has been confirmed for Sunday, 11/9/14 5:00 am – 7:00 am PST. Campus-wide services, including Blackboard, may be slow or unavailable during this period of time.

All systems are expected to remain available throughout the maintenance period.

Previously, this systems maintenance period was reserved for a longer period of time, 3:00 am – 8:00 am.

For more information about this system maintenance  please contact the UO TechDesk at techdesk@uoregon.edu or 346-HELP, or see http://status.uoregon.edu/.

Broad service outage: Services restored

Friday, November 7th, 2014

Services were restored at approximately 8:55AM.

11/7/14. Around 7:45AM, service degradations to a wide range of UO websites and services, including email, the UO homepage (www.uoregon.edu), Blackboard (blackboard.uoregon.edu), and others reported.

Users reported an inability or intermittent ability to load pages and log in to services.

Blackboard-specific questions should be directed to

UO Libraries Blackboard Support Team
541-346-1942
blackboard@ithelp.uoregon.edu

For any other questions, please contact the Technology Service Desk:

UO Technology Service Desk
Information Services
541-346-HELP
techdesk@uoregon.edu
facebook.com/UOTechDesk | twitter.com/UOTechDesk

Blackboard maintenance Nov 8 8am-10am no downtime

Tuesday, November 4th, 2014

Blackboard will be undergoing maintenance on Saturday Nov 8 from 8am PST until 10am PST. During this time the latest version of the Mobile Learn building block will be installed. Mobile Learn will not be available for part of the maintenance period but the rest of Blackboard will be unaffected.

Blackboard maintenance Saturday Nov 1 8am-10am. No downtime expected

Friday, October 31st, 2014

On Saturday November 1 from 8am until 10am we will be upgrading SafeAssign to the latest version to fix a permissions problem that some students are experiencing. During this time SafeAssign will be unavailable for a short period. The rest of Blackboard will be unaffected by this update.

SafeAssign maintenance Oct 29 11pm PDT until Oct 30 3am PDT

Tuesday, October 28th, 2014
The SafeAssign service will be undergoing maintenance with an outage starting Wednesday October 29 at 11pm PDT until Thursday October 30 at 3am PDT. During this time SafeAssign will not be available.
The rest of Blackboard is unaffected by this and will remain available.
Date Published: Oct 27,2014 Category: Product:Learn_BU; Version:X9_1_SP10,X9_1_SP11_9_1_110082_0,X9_1_SP12_9_1_120113_0,X9_1_SP13_9_1_130093_0,X9_1_SP14,Learn_April_2014_9_1_201404_160205   Article No.: 000039495

Product: Blackboard Learn

Bulletin/Advisory Information: The SafeAssign central services will undergo maintenance that requires a service outage on Thursday October 30, 2014 from 2:00 AM US Eastern (GMT-4) until 6:00 AM US Eastern (GMT-4). SafeAssign functionality will not be available and an error will be displayed to the user.  Papers will not be processed and reports will be delayed until after the maintenance has completed.

Please contact Blackboard Learn Client Support if you have any questions.