March 4th, 2014 by Helen Chu
UO Libraries and Information Services will be making emergency changes at 12:00pm noon and again at 5pm today, Tuesday, 3/4/14, to Blackboard’s storage system. Although we do not anticipate any downtime for Blackboard, please be aware that there is a heightened possibility of downtime around these times.
March 3rd, 2014 by Nargas Oskui
We experienced an unexpected outage Monday, 3/3/14 from 11:55am-12:05pm. Blackboard is back up and working smoothly. There might be slight performance issues due to ongoing hardware maintenance.
Thank you for your patience.
February 11th, 2014 by Tim Boshart
Update: the maintenance is now complete. There was no downtime during the maintenance. If you have any problems with SafeAssign please try to clear your cache and make sure that your browser is set to allow cookies from third party sites.
There will be some brief maintenance done on Saturday February 15 from 8am until 9am. During this time the latest updates to SafeAssign will be installed. The SafeAssign service will be unavailable for a brief time during this maintenance. The rest of the Blackboard services will not be affected by this.
January 31st, 2014 by Tim Boshart
The patch to allow the multiple file uploads to work with the latest java version has now been installed. There was no downtime or interruptions to Blackboard.
If you have problems with the multiple file upload you many need to clear the java cache on your system. Instructions on how to do this are at:
January 27th, 2014 by Nargas Oskui
During Winter quarter 2014, up to forty (40) faculty may be selected from a pool of volunteers to test the vendor products in the competitive range. Faculty will be asked to test a specific set of features across all products and then report their findings. The estimated time required will probably not exceed five hours. Faculty can do this testing during February 2014. In recognition of their time, faculty will receive a $250.00 in their ASA accounts.
To join the pilot and make your voice heard, please let us know what course(s) you would like to teach in these systems by filling out this form by January 31, 2014. You will be contacted by the Task Force by the week of February 10, 2014. Faculty selected to participate in the pilots will be able to begin testing in early/mid February and will need to complete testing by February 28, 2014.
For more information, please see blogs.uoregon.edu/lmsreview/.
January 27th, 2014 by Nargas Oskui
Update: SafeAssign is now available again as of 2:30pm.
Unfortunately SafeAssign is down. It is not an issue on our end and is being worked on.
We are not sure when the problem will be resolved. If SafeAssignments are due today please offer an extension.
We apologize for the inconvenience. Please contact Blackboard Client Support if you have any questions.
January 24th, 2014 by Tim Boshart
Recently Oracle released a new version of java that contains some changes to how security works. There are only two areas in Blackboard that are affected by this, the Collaborate tools that include the chat and virtual classroom and the multiple file upload tool. The Collaborate tools have now been updated to work with the latest version of Java and a patch to fix the multiple file upload should be released early next week.
If you have already updated your java to the latest version you can use the single file upload instead of the multiple file upload tool or you can modify your Java Console settings and set the “Security” setting to “Medium” and then clear your browser cache.
December 19th, 2013 by Tim Boshart
The maintenance is complete and Blackboard is now fully available again. We are now running Blackboard 9.1 SP14.
December 18th, 2013 by Tim Boshart
The SafeAssign service will be unavailable due to maintenance starting at 11pm Pacific Time on Thursday December 26 until 11am Pacific Time on Friday December 27. During this time instructors will not be able to create or modify SafeAssignments or view submissions and students will not be able to submit assignments.
The rest of the Blackboard system will not be affected by this maintenance.
The bulletin from Blackboard follows:
The SafeAssign central services will undergo maintenance that requires a service outage on Friday, December 27, 2013 2am – 2pm US Eastern (GMT -5). During this time, SafeAssign functionality will not be available and an error will be displayed to the user.
The SafeAssign services and databases are being moved within the Managed Hosting infrastructure to a new environment and therefore require a full shutdown in order to prevent data corruption. This support bulletin will be updated when the maintenance is complete.
We apologize for the inconvenience. Please contact Blackboard Client Support if you have any questions
December 12th, 2013 by Tim Boshart
On December 19, 2013 Blackboard will be down for maintenance from 8:00am-6:00pm. During this time the software will be updated to version 9.1 SP14. Most of the changes in this version are internal changes not visible to the end user with the following important exceptions:
For students the default view for “My Grades” is changed so the grades are sorted by class. Instructor feedback will also be shown along with your grades. For more information see: https://help.blackboard.com/en-us/Learn/9.1_SP_14_and_SP_15/Student/010_Whats_New/000_SP_14_New_Features/My_Grades_Update
For instructors there are some changes in the Grade Center. Grading schemas can now be set higher than 100%, the points possible on tests can manually overridden, and for tests and quizzes with multiple attempts you can change how the attempts are scored when you deploy the test instead of having to go to the grade center to make the change. For more information see: https://help.blackboard.com/en-us/Learn/9.1_SP_14_and_SP_15/Instructor/010_Whats_New/000_SP_14_New_Features/Grade_Center_Improvements