Blackboard help

Blackboard Help

Here are some resources to help you use blackboard at the UO more effectively.  Press a button to view information that's specifically relevant to your use of blackboard -- you'll find lists of frequently asked questions and answers, instructions on where to get more help, and more. Then below on this page you will find general information for everyone.

student blackboard resources
blackboard resources for instructors

General information and resources

Blackboard home page: Start here for access to the Blackboard Learn™ system at UO.

Blackboard FAQ: Simple answers (plus screenshots & videos) to common questions, with sections for both students and instructors.

What is Blackboard: a video introduction to using blackboard.

Blackboard news: The latest information from the UO blackboard blog.

Browser setup: Use this tool to make sure you have a browser that works well with blackboard, including required plugins and configuration options. (see also our Browser support matrix).

Blackboard 9.1 User's Guide (HTML).  In-depth information for blackboard users.

Thorough Blackboard help documentation and tutorials.

Need Help Logging In? Some hints for people who are having difficulty logging in to the UO blackboard server.

Downtime Schedule: Find out when the blackboard system is scheduled to be unavailable.

System status information:

Send bug reports by email using our problem reporting and trouble ticketing system (email to Be sure to include complete information including your DuckID, the course, what browser you are using, and the nature of the problem. You can also report urgent system-wide blackboard problems such as system unavailability by calling 346-1942 (after hours, to report system down leave a message for Library Systems at 346-3049; you will not receive a response).

Created by not on Jun 18, 2012 Last updated Feb 21, 2014