Blackboard Basics - How do I clear my browser cache?

How do I clear my browser cache?

Here is our recommendation on supported browsers.

Before clearing your browser cache be sure to log out of Blackboard and any other sites and then close and restart your browser after clearing the cache. Then, instructions depend on the particular browser:

For Firefox:

On both Mac and PC look under tools and select "Clears Recent History"

Clear Recent History Firefox PC

clear recent history on firefox mac

Change the duration from "Last hour" to everything and make sure that "Cookies" and "Cache" have check marks next to them. The other items are optional, it won't make a difference if you delete them or not.
delete cookies on firefox

When finished, click "Clear now" to clear the data. The system may require a moment to process the data.

For Safari:

Click the "Safari" menu and then "Empty Cache...".

clear cache safari

For Internet Explorer:

Click on the "Tools" menu, then "Internet Options". IE clear cache

Select the "General" tab and then click the "Delete..." button for "Browsing History". IE clear cache 2

On the next windows click "Delete files..." for "Temporary Internet Files".

IE clear cache 3

For Google Chrome:

Click the Tools menu (the wrench in the upper-right corner) and select Options.
clear cache chrome Click the Under the Hood tab and select Clear browsing data
clear cache chrome 2 Make sure that the box next to Empty the cache is checked and hit Clear Browsing Data clear cache chrome 3

tags: browsers, cookies, cache, internet explorer, google chrome, Safari, mozilla Firefox

Audience:

Student

Categories:

Blackboard Basics