Blackboard Basics - Blackboard won't let me log in. What can I do?

Blackboard won't let me log in. What can I do?

You'll need your Duck ID to log in.  It's a username, like "jdoe", not a number, which gives you an email address and the username you'll need for blackboard.   For more about your Duck ID, see http://it.uoregon.edu/help/duckid/.  If you don't have one, go to http://duckid.uoregon.edu and create  ("claim") it,  In order to log in for the first time and create your Duck ID you'll need your numeric student ID and PAC (the information you used to log in to DuckWeb).  For problems creating your Duck ID we need to refer you to the Information Services Help Desk. They are at 541-346-HELP.

After you have created your Duck ID you will need to wait about a half day before Blackboard knows about it.

Next, make sure you're logging into http://blackboard.uoregon.edu, not http://blackboard.com, and use your Duck ID to log in.

If you were previously able to log in but now you get a message about a login problem, then most likely your Duck ID password has expired after 180 days.  Change it at http://duckid.uoregon.edu.

Before debugging your blackboard login, try logging in to http://duckid.uoregon.edu.  Then when that works, get additional assistance by visiting the Knight Library Computer Help Desk.  For more help, see http://library.uoregon.edu/scis/blackboard/help/login-help.html.

tags: usernames, login, duckid, common errors