1985: Masters in Library and Information Science, University of Illinois, Urbana-Champaign
1983: Bachelor of Arts, Psychology, Eastern Illinois University
"Seasoned Students" in Teaching the New Library to Today's Users by T. Jacobson and H.C. Williams (eds.), New York: Neal-Schuman, 2000 (pp. 173-187).
"The Future of Collaboration," in Collaborative Imperative: Librarians and Faculty Working Together in the Information Universe, by R. Raspa & D. Ward (eds.), Chicago: Association of College & Research Libraries, 2000 (pp. 148-154).
"Library Services to Disabled Students: Outreach & Education," Reference Librarian, 53, 13-26, 1996.
American Library Association/Association of College & Research Libraries