University of Oregon

Educational Technology Support Office Hours

Pocket watch; source Wikimedia

Monday - Friday


Fall/Winter/Spring hours: 8:00 AM - 5:00 PM

Summer hours: 10:00 AM - 4:00 PM

Break hours: December 14-18; 9:00 AM - 5:00 PM
                     December 21-24; Closed
                     December 28-31; 9:00 AM - 5:00 PM
 

CMET Consulting (Knight Library Room 19) is normally open 9:00 AM until 5:00 PM Monday through Friday during the term with the exception of summer term as listed above. Intersession hours are from 10:00 AM - 5:00 PM throughout the year. Drop in for a visit any time or call in advance to reserve a computer or a consultant -- 346-1942.

Hours vary for Blackboard support, see bottom of page.

Calendar

Consulting will be closed whenever the Knight Library building is closed, and in addition will be closed on the following university faculty holidays: Martin Luther King's Birthday, Memorial Day, day after Thanksgiving.

Dates to note during 2015:

 

Frodau, Jan 1

New Years Holiday

Closed

Monday, Jan 18

MLK Day

Closed (library open)

Mar 21 - 25

Spring Intersession

Break hours

Monday, May 30

Memorial Day

Closed (library open)

June 13 - June 17

Summer Interession

Break hours

Monday, Sept 5

Labor Day

Closed

Wednesday, Nov 23

Thanksgiving Eve

Close at 5pm

Thursday, Nov 24

Thanksgiving Day

Closed

Friday, Nov 25

Day after Thanksgiving

Closed (library open)

Dec 12 - Jan 6
Winter Intersession
 
Break hours

 

 

 

Appointments

Drop-in and telephone consulting and training are available whenever the CMET Consulting is open.

To ensure that the consultant and hardware you need are available, we recommend that you schedule an appointment in advance. Workstations that are not reserved in advance are available on a first-come, first-served basis (maximum of two hours per session). Calling in advance also allows us to make sure that the staff member on duty will be prepared to help you with your particular questions.

You can make an appointment by calling 346-1942 during scheduled drop-in hours.

You can also call to make an appointment for an office visit. We will attempt to schedule a visit to your office within two weeks to provide you the training you need.

Canvas

The UO Canvas course information system is normally available 24 hours per day, 7 days per week, with limited exceptions. See the IS Status website for information.

Emergency response to Canvas outages is available by calling Library Systems, at 346-3049, during times the Knight Library is open.

Consulting for students in the use of Canvas is available through the Computer Help Desk during times the Knight Library is open.

Consulting for faculty in the use of Canvas is available at CMET Consulting (Room 19). Second level technical support is available via the online form at most times, although full time staff are typically on site 8:00 AM - 5 PM Monday-Friday.

Created by not on Jun 18, 2012 Last updated Dec 22, 2015
University of Oregon Libraries
1501 Kincaid Street Eugene, OR
97403-1299
T: (541) 346-3053
F: (541) 346-3485
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