Consulting Hours

Consulting Hours

Pocket watch; source Wikimedia

Monday - Friday
Regular hours: 9:00 AM - 6:00 PM

Break hours: 11:00 AM - 5:00 PM

CMET Consulting (Knight Library Room 19) is normally open 9:00 AM until 6:00 PM Monday through Friday during the term. Intersession hours are from 11:00 AM - 5:00 PM throughout the year. Drop in for a visit any time or call in advance to reserve a computer or a consultant -- 346-1942.

Hours vary for Blackboard support, see bottom of page.

Calendar

Consulting will be closed whenever the Knight Library building is closed, and in addition will be closed on the following university faculty holidays: Martin Luther King's Birthday, Memorial Day, day after Thanksgiving.

Dates to note during 2014:

Wednesday, Jan 1

New Years Holiday

Closed

Monday, Jan 20

MLK Day

Closed (library open)

Mar 24 - 28

Spring Intersession

Break hours

Monday, May 26

Memorial Day

Closed (library open)

June 16 - September 26

Summer Interession

Break hours

Friday, July 4

Independence Day

Closed

Monday, Sept 1

Labor Day

Closed

Wednesday, Nov 26

Thanksgiving Eve

Close at 5pm

Thursday, Nov 27

Thanksgiving Day

Closed

Friday, Nov 28 Day after Thanksgiving
 
Closed (library open)

Dec 15 - Jan 2

Winter Intersession

Break hours

Dec 22-26

Christmas Week

Closed

Appointments

Drop-in and telephone consulting and training are available whenever the Consulting is open.

To ensure that the consultant and hardware you need are available, we recommend that you schedule an appointment in advance. Workstations that are not reserved in advance are available on a first-come, first-served basis (maximum of two hours per session). Calling in advance also allows us to make sure that the staff member on duty will be prepared to help you with your particular questions.

You can make an appointment by calling 346-1942 during scheduled drop-in hours.

You can also call to make an appointment for an office visit. We will attempt to schedule a visit to your office within two weeks to provide you the training you need.

Blackboard

The UO Blackboard course information system is normally available 24 hours per day, 7 days per week, with a few exceptions. See the detailed Blackboard schedule, Blackboard News, and IS Status website for information.

Emergency response to Blackboard outages is available by calling Library Systems, at 346-3049, during times the Knight Library is open.

Consulting for students in the use of Blackboard is available through the Computer Help Desk during times the Knight Library is open.

Consulting for faculty in the use of Blackboard is available at CMET Consulting (Room 19). Second level technical support is available by email, blackboard@ithelp.uoregon.edu at most times, although full time staff are typically on site 8:00 AM - 5 PM Monday-Friday.

Created by not on Jun 18, 2012 Last updated Nov 21, 2014