In order to preserve access for instructional faculty and GTFs, we do not provide services for undergraduate or graduate students. Another technology access facility includes the Learning Commons. But we do assist students whom are hired or get credit to help a faculty member with media production or other technical support for a credit course, with the faculty member present.

Do I need to make a reservation in advance? No,

we're open Monday through Friday, 9am-6pm, for drop in. However, during

those hours you might want to call in advance (346-1942) to reserve a

workstation or specific hardware (e.g., digital still camera or digital

video camera). Workstations that are not reserved in advance are

available on a first come, first served basis. Calling in advance also

allows us to make sure that the staff member on duty will be prepared

to help you with your particular questions. You may also request a

reservation outside our scheduled hours. We will try to arrange it.

I don't need help, just access to your software. How long can I use it for my own project?

We ask you to limit your use of our equipment to a maximum of two hours

per session, especially if there are other faculty who want to use the

hardware.

Can you build a course web site for me?

We can help you learn how to do it for yourself, and you can use our

equipment, or we can do the complete design and development of your project. In addition, we can also act as a referral to other resources on

campus.

Can I use email, word processing, Web browsers, etc. here? Consulting is not a general purpose lab. There are many other

facilities on campus that have these basic programs. We can help you

learn to use your email, word processor, or web browser more

efficiently, but for day-to-day use we ask that you work elsewhere. We

can help you find other facilities on campus, or can point you to

people who can help you install the software you need in your own

office.

Can I create a CD-ROM here? Consulting has the hardware required to make single copies of Mac, PC,

or audio CD-ROMs. We do not, however, allow the copying of copyrighted

material (except as permitted within the "fair use" provisions of

CD-ROMs can generally be burned only if you have created the data or

music. CMET Interactive Media can work with you to design and develop CD-ROMs for instruction and research. We can also refer you to other resources for volume publication

of CD-ROMs.

Can I scan a book and save the result as a word processing document?

We have Optical Character Recognition (OCR) software that can help with

this task, but you may need to get copyright clearance first. The "fair

use" doctrine may allow you to make copies of small portions of the

work for your own research, but for larger portions you will first need

to seek permission from the owner of the copyright.

Can I check out a digital video camera? We have

one digital video camera which is primarily used within the Center, but we can lend them out overnight to faculty

who need them for use elsewhere on campus. We recommend, though, that

you check out a camera from the CMET front desk instead.

How can I save my files? Files may be

saved temporarily on machines in the Center, but don't count on them

being there for long. You can upload your files to your own server via

network, or can save them to a floppy disk (1.4 MB), ZIP disk (100MB),

or SuperDisk (120 MB, available on the Mac only).